Frequently Asked Questions

Privacy Policy
SHN Foundation has made a commitment to respect the privacy of our donors, and treat all donor information with confidentiality. We do not trade donor names or any related information. We also respect the decision of donors who wish to remain anonymous and those who have indicated that they want to be solicited only once per year.
Why do hospitals need philanthropic support

The hospital establishes committees that are comprised of physicians, directors and managers that develop the priorities in consultation with hospital staff and the community. The hospital then communicates those needs to the Foundation.

How are your fundraising priorities determined?

The costs of the hospital’s operations are funded by the Ontario government, which has helped create access to some of the best health care in the world. However, as part of that policy, the government asks the community to participate by purchasing 100% of the equipment needs and 10% of capital renovations.

How can I make a donation?

You can make a donation

  • Online 
  • Phone: 416-431-8130 
  • In person: At the General campus: Medical Mall, Suite 314. and Centenary in the Foundation office in the Centenary lobby: Hours of operation: Monday through Friday 8:30 a.m.-4:30 p.m. At the Birchmount campus: There is a drop box located next to the magazine holder outside the cafeteria on the main level. 
  • By Mail: Scarborough Health Network Foundation, 3030 Lawrence Ave. E., Suite 314, Toronto, ON M1P 2T7. 

Donations can be made by cheque or credit card.
Foundation or using a valid credit card (Visa, Master Card or American Express).

What is Scarborough Health Network Foundation’s Charitable Registration Number?

Our Charitable Registration Number is 11914 2263 RR0001.

How can I update my donor information with you?

Contact the Foundation office by phone at 416-431-8130 or email foundation@shn.ca to update name, address, phone, or payment details.

Can I designate my donation to a specific area of the hospital?

If you would like to update your name, address, phone number or you would like to update your credit card or banking information for your monthly gift, please contact the Foundation office by phone at 416-431-8130 or email us at foundation@shn.ca.

When will I receive a tax receipt for my donation?

Receipts are issued immediately. Caring Circle Monthly Giving Club members receive annual receipts by end of February for the past year. If not received, check spam/junk folders or contact the Foundation.

How can I request my donation tax receipt?

All donation receipts are issued immediately. Donations made to the Caring Circle Monthly Giving Club will be receipted for the total annual amount at the end of year and will be received by the end of February for the past year. You should receive your receipt immediately by email following your online donation. If you did not receive your tax receipt immediately to the email address you provided, please check your spam and junk folders. If you have not received your tax receipt after 12 hours, please contact the Foundation.

Can I give a gift in honour of someone else?

Yes, you can donate in memory or in honour of someone special through Gifts In Memory, With Gratitude Program, or Honour Someone Special.

Can the Foundation send a card in honour or in memory of an individual?

Most definitely. We have many donors who make donations in honour, or in memory of friends and family. When we receive such a gift, a card will be sent to the individual (or to the closest family member), to acknowledge your generous donation. You can even send them one of our custom eCards when you make your gift online.

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When an in memory or in honour gift is made, is the amount of the donation disclosed?

No, donor information is strictly confidential unless requested by the donor.

I/my workplace may be interested in holding a fundraising event for Scarborough Health Network Foundation, who should I contact?

Contact the Foundation at 416-431-8130 or foundation@shn.ca, or visit the Event section for more information.

Can I donate equipment and/or items (a gift-in-kind e.g. toys, books) to SHN?

Yes, each gift-in-kind donation is reviewed case by case. Contact the Foundation at 416-431-8130 or foundation@shn.ca.

Does the Foundation accept future gifts through a will, securities (stocks, bonds and mutual funds), bequests or life insurance?

Yes, there are a variety of ways to donate a planned gift that supports future healthcare and provides tax advantages.

How can I become involved as a volunteer with the Foundation?

There are many ways to volunteer, including philanthropic councils and events. Contact the Foundation for details.

Where can I obtain information about volunteering for the hospital?

Visit Scarborough Health Network’s website for more information about hospital volunteer opportunities or visit the Volunteer page for more information.

I would like to share my story of gratitude with your donors, how can I do that?

Visit the Share Your Story section to contribute your story of gratitude.

Reach Out

We’re here to help—reach out anytime with your questions about donations, volunteering, events, and more. Contact us at foundation@shn.ca, 416-431-8130, or fill out the form.

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